:root{--ink:#243d38;--muted:#7b8780;--line:#e5e9e3;--green:#17675c;--soft:#eaf2ee;--paper:#f6f6f1;--orange:#aa582f;--orange-soft:#fbf0e6;font-family:Microsoft YaHei UI,PingFang SC,sans-serif;color:var(--ink);font-synthesis:none}*{box-sizing:border-box}body{margin:0;background:var(--paper);font-size:14px}button,input,textarea{font:inherit;color:inherit}button{cursor:pointer}button:focus-visible,input:focus-visible,textarea:focus-visible,summary:focus-visible{outline:3px solid #79b1a2;outline-offset:3px}button{border:0;background:none}button:hover{filter:brightness(.94)}[hidden]{display:none!important}.prototype{height:34px;background:#e8ede6;color:#5e6c61;display:flex;align-items:center;justify-content:space-between;padding:0 30px;font-size:11px}.prototype b{font-weight:600;letter-spacing:1px}.prototype button{font-size:11px}.top{height:84px;background:#fff;display:flex;align-items:center;padding:0 32px;border-bottom:1px solid var(--line);gap:76px}.brand{display:flex;align-items:center;gap:12px;width:252px}.brand-icon{width:39px;height:42px;display:grid;place-items:center;border-radius:12px 12px 12px 2px;background:var(--green);color:#fff;font-family:serif;font-size:24px}.brand strong{font-size:18px;letter-spacing:2px}.brand small{display:block;font-size:10px;color:var(--muted);margin-top:5px;letter-spacing:1px}.top nav{display:flex;align-self:stretch;gap:38px}.top nav button{position:relative;font-weight:600;color:var(--muted);padding:0 4px}.top nav .active{color:var(--green)}.top nav .active:after{content:"";position:absolute;bottom:0;left:4px;right:4px;height:3px;background:var(--green);border-radius:4px}.profile{margin-left:auto;display:flex;gap:12px;align-items:center;font-size:12px}.online{height:6px;width:6px;border-radius:50%;background:#76a38a}.avatar{width:43px;height:43px;border-radius:13px;display:grid;place-items:center;background:#759486;color:#fff;font-size:17px;flex-shrink:0}.avatar.mini{width:32px;height:32px;font-size:13px;border-radius:50%;background:#e9eee8;color:var(--green)}main{height:calc(100dvh - 118px);display:grid;grid-template-columns:324px minmax(0,1fr)}.clients{display:flex;flex-direction:column;background:#fff;border-right:1px solid var(--line);min-height:0}.list-head{padding:27px 22px 12px}.section-title{display:flex;align-items:center;justify-content:space-between}.section-title h1{font-size:19px;font-weight:600;margin:0 0 22px}.section-title>span{font-size:11px;color:var(--muted);margin-bottom:22px}.search{height:40px;display:flex;align-items:center;gap:9px;background:#f3f5f1;border-radius:8px;padding:0 12px}.search>span{font-size:23px;line-height:1}.search input{background:none;border:0;min-width:0;width:100%;outline:none;font-size:12px}.filters{display:flex;gap:8px;margin-top:17px}.filters button{font-size:12px;padding:7px 12px;border-radius:6px;color:var(--muted)}.filters .selected{background:var(--soft);color:var(--green);font-weight:600}.client-list{overflow:auto;flex:1;padding:0 10px}.client{width:100%;display:flex;align-items:flex-start;gap:12px;text-align:left;padding:18px 12px;border-radius:9px;margin-bottom:3px;position:relative}.client:hover{background:#f5f7f3}.client.chosen{background:var(--soft)}.client.chosen:before{content:"";position:absolute;left:0;top:23px;height:33px;width:3px;border-radius:4px;background:var(--green)}.client-copy{flex:1;min-width:0}.client-title{display:flex;align-items:center;justify-content:space-between;gap:6px;margin-bottom:7px}.client-title strong{font-weight:600}.client-title time{font-size:10px;color:var(--muted)}.client-msg{display:block;font-size:12px;color:#81897f;overflow:hidden;white-space:nowrap;text-overflow:ellipsis;margin-bottom:8px}.tag{display:inline-block;font-size:10px;padding:3px 6px;border-radius:4px;background:#f0f0e9;color:#777d6c}.tag.green{color:var(--green);background:#dfece5}.tag.orange{color:var(--orange);background:var(--orange-soft)}.pin-mark{font-size:10px;color:var(--green);font-weight:400;margin-left:6px}.list-foot{font-size:10px;color:#8a9288;border-top:1px solid var(--line);padding:17px 20px;text-align:center}.detail{overflow:auto;padding:28px 44px 48px;scroll-behavior:smooth}.content{max-width:1000px;margin:auto}.customer-head{display:flex;justify-content:space-between;align-items:center;gap:16px;margin-bottom:23px}.customer-name{display:flex;align-items:center;gap:13px}.customer-name h2{margin:0;font-size:23px;letter-spacing:1px;font-weight:600}.customer-meta{font-size:11px;color:var(--muted);margin-top:8px}.actions{display:flex;gap:10px;flex-shrink:0}.btn{border:1px solid #d9e1d8;background:#fff;border-radius:7px;padding:10px 15px;font-size:12px}.btn.primary{background:var(--green);color:#fff;border-color:var(--green)}.btn.quiet{background:transparent}.brief{font-size:13px;line-height:1.9;border-left:2px solid #b6c8b6;padding:0 0 0 14px;margin:0 0 26px;color:#617165;max-width:840px}.node-card{background:#fff;border:1px solid var(--line);border-radius:13px;padding:24px 27px;margin-bottom:20px;overflow:hidden;position:relative}.node-top{display:flex;justify-content:space-between;align-items:start;gap:20px}.eyebrow{font-size:10px;color:var(--muted);letter-spacing:2px;margin-bottom:10px}.node-card h3{font-size:29px;font-weight:500;letter-spacing:1px;margin:0 0 11px;color:var(--green)}.node-card.urgent h3{color:var(--orange)}.node-note{font-size:11px;color:var(--muted);line-height:1.8}.node-emblem{height:50px;width:50px;border-radius:50%;border:1px solid #dfe9df;display:grid;place-items:center;font-size:22px;color:var(--green);background:#f3f7f1}.urgent .node-emblem{color:var(--orange);background:#fdf5ed;border-color:#f1e4d5}.nodes{display:grid;grid-template-columns:repeat(5,1fr);margin-top:25px;padding-top:22px;border-top:1px solid #eff1ec;gap:0}.node{position:relative;padding:21px 8px 0 0;min-width:0}.node:before{content:"";position:absolute;left:0;right:0;top:4px;height:1px;background:#e1e7df}.node:last-child:before{display:none}.node:after{content:"";position:absolute;top:0;left:0;height:9px;width:9px;border-radius:50%;border:1px solid #ced8cd;background:#fff}.node.done:after{background:var(--green);border-color:var(--green)}.node.current:after{background:var(--orange);border:2px solid #fff;box-shadow:0 0 0 2px #c6875b}.node b{font-size:11px;font-weight:500;display:block;margin-bottom:7px}.node span{font-size:10px;color:var(--muted);line-height:1.6;display:block}.node.current b{color:var(--orange)}.section-bar{display:flex;align-items:center;justify-content:space-between;margin-bottom:20px}.section-bar h3{font-size:15px;margin:0;font-weight:600}.section-bar small{font-size:10px;color:var(--muted);margin-left:10px;font-weight:400}.text-button{font-size:11px;color:var(--green);padding:5px}.card{border:1px solid var(--line);border-radius:12px;background:#fff;padding:23px 27px;margin-bottom:20px}.overview{display:grid;grid-template-columns:repeat(3,1fr);gap:25px}.overview h4{font-size:11px;color:var(--green);margin:0 0 14px;font-weight:500;letter-spacing:1px}.fact{margin-bottom:12px}.fact:last-child{margin-bottom:0}.fact label{font-size:10px;color:var(--muted);display:block;margin-bottom:5px}.fact p{font-size:12px;margin:0;line-height:1.7}.unknown{color:#a7886d}.lower-grid{display:grid;grid-template-columns:minmax(0,1fr) 238px;gap:20px;align-items:start}.day{display:grid;grid-template-columns:55px 1fr;gap:10px;padding:0 0 22px;position:relative}.day:last-child{padding-bottom:0}.day time{font-size:11px;padding-top:3px;color:#657369}.day-content{font-size:12px;line-height:1.85;border-left:1px solid var(--line);padding-left:18px;position:relative}.day-content:before{content:"";position:absolute;left:-3px;top:8px;height:5px;width:5px;background:#9caf9e;border-radius:50%}.day-content p{margin:0 0 4px}.channel{font-size:9px;padding:2px 5px;background:var(--soft);color:var(--green);border-radius:3px;margin-right:8px}.channel.phone{background:#f1eee6;color:#88724f}.node-event{color:var(--orange)}.day details summary{color:#849486;font-size:10px;cursor:pointer;list-style:none;width:max-content}.day details summary:after{content:" ＋"}.day details[open] summary:after{content:" －"}.original{background:#f7f8f4;padding:12px 14px;border-radius:7px;margin-top:10px;color:#657267;font-size:11px;line-height:1.9}.original p{margin:0 0 8px}.original p:last-child{margin:0}.material{display:flex;align-items:center;gap:10px;width:100%;text-align:left;border-bottom:1px solid #f0f2ed;padding:12px 0}.material:last-child{border:0}.file-icon{height:36px;width:30px;background:#edf2e9;border:1px solid #dce6d7;border-radius:4px;color:#67856b;display:grid;place-items:center;font-size:9px;flex-shrink:0}.material strong{display:block;font-size:11px;font-weight:500;line-height:1.6}.material small{display:block;font-size:9px;color:var(--muted);margin-top:5px}.material-arrow{margin-left:auto;color:#abb5a6}.side-card{padding:22px 18px}.side-card .section-bar{margin-bottom:5px}.side-note{font-size:10px;line-height:1.9;color:var(--muted);padding:1px 4px}.side-note b{font-weight:400;color:#647963}dialog{padding:26px 28px;width:min(660px,calc(100vw - 32px));border:1px solid var(--line);border-radius:15px;box-shadow:0 24px 90px #132a3430;color:var(--ink);max-height:85dvh}dialog::backdrop{background:#20342d55;-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px)}.modal-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:20px}.modal-head h2{margin:0;font-size:19px}.modal-head button{font-size:19px;color:var(--muted)}#modalBody{font-size:13px;line-height:1.9}#modalBody h3{font-size:14px;margin-top:24px}.modal-caption{color:var(--muted);font-size:11px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.form-grid label{font-size:11px;color:var(--muted)}.form-grid input,.form-grid textarea{display:block;width:100%;border:1px solid #d9e0d6;border-radius:6px;background:#fafbf8;padding:10px;margin-top:6px;font-size:12px}.form-grid .wide{grid-column:1/-1}.modal-actions{display:flex;justify-content:flex-end;gap:10px;margin-top:22px}.document-preview{background:#fafbf8;border:1px solid var(--line);padding:28px;min-height:250px}.document-preview h3{font-family:serif;text-align:center;letter-spacing:2px}.document-preview .watermark{text-align:center;padding:30px 0;color:#afb8a8;letter-spacing:4px}.document-preview p{border-bottom:1px solid var(--line);padding-bottom:12px}.empty{text-align:center;padding:65px 20px;color:var(--muted);font-size:12px}.back{display:none}#toast{position:fixed;bottom:30px;left:50%;transform:translate(-50%);background:#254b40;color:#fff;padding:12px 24px;border-radius:9px;box-shadow:0 6px 22px #243d3830;opacity:0;pointer-events:none;transition:opacity .2s;font-size:12px;z-index:100}#toast.visible{opacity:1}#arsenal{max-width:1120px;padding:45px 36px;margin:auto}#arsenal h1{font-size:29px;font-weight:500;margin:0 0 10px}.arsenal-sub{color:var(--muted);font-size:12px;margin:0 0 30px}.library-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:20px;margin-top:25px}.library-item{text-align:left;display:block;background:#fff;border:1px solid var(--line);border-radius:12px;padding:26px;min-height:175px}.library-item h3{font-size:17px;font-weight:500;margin:18px 0 10px}.library-item p{font-size:12px;color:var(--muted);line-height:1.8}.library-item span{font-size:10px;color:var(--green)}@media(min-width:1550px){.detail{padding-top:36px}.content{max-width:1100px}.node-card{padding:28px 32px}.card{padding:26px 30px}.side-card{padding:23px 20px}.lower-grid{grid-template-columns:minmax(0,1fr) 260px}.top{gap:100px}main{grid-template-columns:350px minmax(0,1fr)}}@media(max-width:1150px){.top{gap:20px;padding:0 22px}.brand{width:242px}main{grid-template-columns:285px minmax(0,1fr)}.detail{padding:25px}.lower-grid{grid-template-columns:1fr}.material-list{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}.material{border:0}.side-note{display:none}.overview{gap:16px}.customer-head{align-items:flex-start}.actions{gap:6px}.btn{padding:9px 10px}.node-card h3{font-size:25px}.customer-name h2{font-size:21px}}@media(max-width:760px){.prototype{padding:0 14px;font-size:9px}.prototype button{font-size:10px}.top{height:66px;padding:0 16px;gap:14px}.brand{width:auto}.brand-icon{height:33px;width:31px;font-size:20px}.brand strong{font-size:15px}.brand small,.profile{display:none}.top nav{margin-left:auto;gap:16px;font-size:12px}main{height:calc(100dvh - 100px);display:block}.clients{height:100%;border:0}.detail{display:none;height:100%;padding:18px 15px 30px}body.mobile-detail .clients{display:none}body.mobile-detail .detail{display:block}.back{display:block;color:var(--green);font-size:12px;margin-bottom:18px;padding:0}.customer-head{gap:8px;margin-bottom:18px}.customer-name{gap:8px}.customer-name h2{font-size:20px}.customer-meta{font-size:10px}.actions .btn{font-size:10px;padding:8px}.brief{font-size:12px;margin-bottom:19px}.node-card,.card{padding:21px 18px}.node-card h3{font-size:24px}.node-emblem{display:none}.nodes{grid-template-columns:1fr;margin-top:17px;padding-top:17px}.node{padding:0 0 18px 21px;display:flex;align-items:baseline;gap:10px}.node:last-child{padding-bottom:0}.node:before{left:4px;top:5px;width:1px;height:100%}.node:after{top:4px}.node b{margin:0;min-width:78px}.node span{display:inline}.overview{grid-template-columns:1fr;gap:20px}.overview>div{display:grid;grid-template-columns:1fr 1fr;gap:12px}.overview h4{grid-column:1/-1;margin:0}.fact{margin:0}.section-bar small{display:block;margin:7px 0 0}.material-list{display:block}.material{border-bottom:1px solid var(--line)}.library-grid{grid-template-columns:1fr}#arsenal{padding:28px 18px}.form-grid{grid-template-columns:1fr}.form-grid .wide{grid-column:auto}.day{grid-template-columns:48px 1fr;gap:4px}.customer-name .avatar{display:none}.modal-head h2{font-size:17px}}.rule-note{margin-top:16px}.rule-note summary{font-size:10px;color:var(--muted);cursor:pointer;width:max-content}.rule-note p{margin-bottom:0}.node-card:not(.urgent) .node.current:after{background:var(--green);box-shadow:0 0 0 2px #9cbbae}.node-card:not(.urgent) .node.current b{color:var(--green)}.tracking-app{font-size:14px}.tracking-app .top .brand{padding:0}.tracking-app .brand span{display:inline-grid}.tracking-app .brand-icon{box-shadow:none}.tracking-app .brand small{display:block}.tracking-app .profile{font-size:12px}.tracking-app .prototype a{color:inherit;text-decoration:none}.tracking-app .detail{background:var(--paper)}.tracking-app .avatar{box-shadow:none}.tracking-app button:disabled{opacity:.5;cursor:not-allowed}.tracking-app .seller-select{width:100%;margin-top:12px;font-size:12px;background:#fff;border:1px solid var(--line);border-radius:6px;padding:8px}.list-pager{display:flex;justify-content:space-between;margin-bottom:12px}.list-pager button{font-size:11px}.live-error{font-size:12px;color:#9f4736;padding:12px;background:#fcf0eb}.raw-event{padding:12px 0;border-bottom:1px solid var(--line)}.raw-event pre{font:inherit;white-space:pre-wrap;overflow-wrap:anywhere}.raw-event small{color:var(--muted)}.original{max-height:65vh;overflow:auto}.live-material{padding:14px 0;border-bottom:1px solid var(--line)}.live-material strong,.live-material p,.live-material small{font-size:11px}.live-material .attachment-group{display:flex;flex-direction:column;gap:7px;margin-top:9px}.attachment-group button{font-size:11px;text-align:left;padding:8px;border:1px solid var(--line);border-radius:5px;overflow-wrap:anywhere;background:#f6f8f3}.attachment-viewer{max-width:1000px!important;width:90vw!important;background:#fff;padding:22px;max-height:90dvh;overflow:auto;border-radius:12px}.attachment-viewer header,.attachment-viewer footer{display:flex;gap:15px;align-items:center;justify-content:space-between}.attachment-viewer h2{font-size:16px}.attachment-viewer img,.attachment-viewer video{max-width:100%;max-height:70vh}.attachment-viewer audio{width:100%}.confirm-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#18372e88;z-index:100;display:grid;place-items:center}.live-library{padding:30px;max-width:1400px;margin:auto}.tracking-app .original p{font-size:12px}.tracking-app .day{grid-template-columns:48px 1fr}.tracking-app .node-card h3{font-size:26px}.tracking-app .rule-note{font-size:11px}.tracking-app .node-note,.tracking-app .fact p{overflow-wrap:anywhere}.tracking-app .client-title strong{font-size:13px}.tracking-app .client-title{align-items:start}.tracking-app .customer-meta{overflow-wrap:anywhere}.tracking-app .brand strong{color:var(--ink)}.tracking-app .brand>div:last-child{display:block}.tracking-app .brand .brand-icon{color:#fff;font-size:24px;margin:0}.tracking-app .client-copy{display:block}.tracking-app .client-copy .client-msg{max-width:100%}@media(max-width:760px){.tracking-app.mobile-detail .clients{display:none}.tracking-app.mobile-detail .detail{display:block}.tracking-app .prototype{font-size:9px;gap:8px}.tracking-app .prototype span{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.tracking-app .customer-head{flex-wrap:wrap}.tracking-app .actions{width:100%;justify-content:flex-end}.tracking-app .top nav{gap:12px}.tracking-app .brand{gap:8px}.tracking-app .brand strong{font-size:13px}.live-library{padding:16px}}